Contact Us

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Please visit our self help and support ticket center to reach us.

All emails are returned during our normal business hours of Monday – Friday 8am – 5pm CST.  We reply via email within 24 hours, excluding weekends and Holidays.

All orders are processed and shipped during regular business hours of 8-5pm Monday-Friday CST excluding the following Holiday office closures in 2024:

  • Memorial Day – Monday May 27th, 2024
  • Independence Day – Thursday July 4th, 2024
  • Labor Day – Monday September 2th, 2024
  • Thanksgiving Day – November, Thursday 28th and Friday 29th, 2024
  • Christmas (US) – December, 1/2 Day Wednesday 25th and whole day Thursday 26th, 2024
  • New Years Day (US) – Wednesday 1st January 2025

*We are always closed on the weekends as usual. (Thank You for your patience, we need a break sometimes too)


Address: VPE LLC, 30 N Gould St STE 1456, Sheridan WY 82801

Phone: (844) 267-2662 – IMPORTANT NOTE*our priority is support tickets opened through the help center.   We do not return all phone calls or answer the phone all hours of the day until we have taken care of our customer support tickets.  We realize this may upset some people who want to talk to a human.  Please understand that call centers are time consuming, expensive, and not as effective in resolving problems as compared to email and that is our reason for placing phone service a very low priority.   To ensure the best possible customer service, lowest product prices for customers, and quickest problem resolution environment, we have placed our support tickets #1.  Give us a shot – our email support is amazing 🙂 For fastest service, visit our solutions center to open a support ticket before calling.  Thanks in advance for understanding.


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