Please Visit Our Help Center For Your Support Needs and Further Contact Information To Reach Us.
If you didn’t find the answers in our Help Center, you can open a support ticket from the Help Center and we reply via email with 48 hours, excluding weekends and Holidays.
All emails are returned during our normal business hours of Monday – Friday 8am – 5pm CST.
All orders are processed and shipped during regular business hours of 8-5pm Monday-Friday CST excluding the following Holiday office closures in 2021:
- Labor Day – Monday September 6th.
- Thanksgiving Day – Thursday 25th and Friday 26th.
- Christmas (US) – Thursday December 23th half day and closed Friday 24th.
- New Years Day (US) – Friday December 31th & January 1st.
- We are always closed on the weekends as usual. (Thank You for your patience, we need a break sometimes too)
Address: VPE LLC, PO Box 521, Scott LA 70583
Phone: (844) 267-2662 – IMPORTANT NOTE* – our priority is support tickets opened through the help center. We do not return all phone calls or answer the phone all hours of the day until we have taken care of our customer support tickets. We realize this may upset some people who want to talk to a human. Please understand that call centers are time consuming, expensive, and not as effective in resolving problems as compared to email and that is our reason for placing phone service a very low priority. To ensure the best possible customer service, lowest product prices for customers, and quickest problem resolution environment, we have placed our support tickets #1. Give us a shot – our email support is amazing : ) For fastest service, visit our solutions center to open a support ticket before calling. Thanks in advance for understanding.