Pole Dancing Pole Warranty Policy

This page is information about each brand warranty and returns associated with warranty issues.  For Item Shipping and Returns Due To Shipping Damage, Please Read details on the shipping & returns page.


X-Poles:

WARRANTY

All X-Poles and their associated parts are guaranteed free of manufacturing defect for a period of 6 months from date of purchase through the X Pole manufacturer.  Defects from use, wear and tear, chipped edges from pole to pole contact, or being dropped, and anything outside of a pure manufacturing defect are not covered.  This does not affect your statutory rights.

RETURN POLICY

X Poles official policy is that all sales are final once the pole is used. If there are any manufacturer defects or damages caused during shipping we will replace any necessary parts. We absolutely want to make sure you or your client has a fully functional perfect X-Pole!   Unopened & unused poles can be returned within 30 days of purchase. However, a 15% re-stocking fee will be applied.

PFD Pro Quality Dance Pole:

WARRANTY

The Pro Quality Pole and their associated parts are guaranteed free of manufacturing defects for a period of 6 months from date of purchase through the manufacturer.  Defects from use, wear and tear, chipped edges from pole to pole contact, or being dropped, and anything outside of a pure manufacturing defect are not covered.  This does not affect your statutory rights.

RETURN POLICY

Our official policy is that all sales are final once the pole is used. If there are any manufacturer defects or damages caused during shipping we will replace any necessary parts. We absolutely want to make sure you or your client has a fully functional pole!  Unopened & unused poles can be returned within 30 days of purchase.  Return shipping is the expense of the buyer, we do NOT provide return shipping labels. A 15% re-stocking fee will be applied to all returned poles.

Lupit Dance Pole and Crash Mats:

WARRANTY

All Lupit products come with a minimum 12 months parts and labor warranty. The warranty excludes normal wear and tear on parts. Your sales receipt, showing the date of purchase of the product, is your proof of the date of purchase. This warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the product. This warranty does not extend to any product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse or lack of reasonable care; (b) by the use of parts not manufactured by Lupit pole or sold by Lupit pole; (c) by modification of the product.

RETURN POLICY

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.  Please contact support@polefitnessdancing.com for return instructions and approval prior to returning any item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Lil Mynx

WARRANTY

During the Limited Warranty period, Lil Mynx’ Dance Poles. warrants that the Lil’ Mynx dance pole 1) is free from defects in materials and workmanship, and 2) conforms to the factory specifications in effect at the time the dance pole was manufactured.

If within one (1) year from the date of purchase, this Lil’ Mynx dance pole fails due to a defect in material or workmanship,Lil Mynx’ Dance Poles will, at its sole discretion, repair or replace the pole free of charge. This warranty applies only to the dance pole itself, not accessories or carrying case. This Limited Warranty does not include normal wear and tear, i.e. scratches/finish.Lil Mynx’ Dance Poles is not responsible for the misuse or improper installation of the Lil’ Mynx dance pole. Replacement parts are warranted to be free from defects in materials and workmanship for thirty (30) days or for the remainder of this limited warranty, whichever is longer.

If this Lil’ Mynx dance pole is used for commercial or rental purposes, this Limited Warranty coverage applies for only thirty (30) days from the date of purchase.

RETURN POLICY

Limited Warranty Service is available by returning your Lil’ Mynx dance pole to the original manufacturer in original packaging. All exchanges/repairs must be pre-approved by calling 877-700-7467. Warranty exchanges/repairs will be returned to you via ground shipping. 

This Limited Warranty applies only while this product is used in the United States.

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

All shipping costs are not refundable

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