All X-Pole Products are shipped brand new directly from the X-Pole warehouse in USA ONLY.
Our stock availability is directly tied to theirs. If the X-Pole warehouse is out of stock, so are we. Please read the product description to see if a product is only sold in one area.
We do our best to put a notice above the add-to-cart button that notifies the customer if the item is out-of-stock. If you place an an order and the item is out-of-stock at the X Pole warehouse, your order will be reserved and guaranteed to ship immediately upon the next shipment arrival.
Unfortunately, X-Pole doesn’t have a way of notifying our system in advance of stock shortages, but we do our best to keep the website updated.
Please be aware that X-Pole has different divisions for USA and Canada. Each division has different stock and they are NOT tied together.
We regretfully announce that as of today (Friday 11th December), we cannot guarantee any orders or existing backorders placed will be delivered in time for Christmas. We will of course continue to accept and process orders as normal and dispatch orders as soon as stock becomes available. We advise our customers that while we are working hard to ensure prompt delivery, there are likely to be significant delays.
All X Poles ship with a signature required for delivery. You can opt to have it waived in your order notes during checkout however X Pole will not be liable for lost or stolen shipments if you waive the signature requirement.
US $40 – Fed Ex Ground
Alaska, Hawaii, & Puerto Rico ship USPS Priority, Cart will calculate price.
We Do NOT ship to any other countries than what is listed above.
We are NOT shipping products to Canada at this time.
Under normal circumstances – Estimated time of delivery is 2-5 business days depending on your location. X Pole takes up to 72 hours to prep and package the order to ship during regular business hours, excluding weekends and Holidays. Due to COVID Pandemic changes, X-Pole is currently taking 14 days to processing and deliver items.
Please NOTE* X Pole is not currently operating under normal circumstances. Recent office closures and Remote order processing changed to protect customer and employee health has impacted X Pole ability to ship as quickly.
Access to pole lessons is immediately available after purchase. Look for those details inside your shop account or on your order receipt to access them.
Estimated Time Of Delivery:
USA: The X Poles are shipped directly from the X Pole warehouse in California via Fed Ex ground in the USA.